Frequently Asked Questions

The minimum withdrawal amount is $500 for most payment methods. This helps us maintain efficient processing while keeping transaction costs reasonable. There is no maximum withdrawal limit - you can withdraw your entire balance at any time.

To close your account, first withdraw all your funds, then contact our support team with your account closure request. We'll verify your identity and process the closure within 5-7 business days. Please note that account closure is permanent and cannot be reversed.